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After you order, please allow 1-3 business days for your order to be processed, wrapped and shipped (with love of course).  Once we drop off your order the delivery status is no longer within our control; we are unable to replace missing or stolen packages at this time.  


Orders are shipped in boxes 19 x 13 x 13, with max of 26 candles per box via UPS. Please allow 1 week for production and shipment unless this is a new or out of season item. 


Did you order the wrong item or you simply don't want it anymore. In this case, we refund the full value of remaining sellable product ordered within the past 30 days, and you simply pay the return-shipping costs. Please keep candles wrapped in bubble to prevent damage.

Exchanges or returns must be made within 30 days of delivery and require proof of purchase. Unfortunately, we cannot accept returns on gift cards.